Template:OTRS ticket/doc

TemplateData
{ "description": "This template creates a hyperlink to an existing OTRS ticket.  It is useful for OTRS agents wanting to refer to the content of specific tickets (for example, to request undeletion of a file).  The template takes two parameters: the first is the ticket ID number and the second is the ticket number itself.  Both are required for the template to operate correctly, and neither has a default value.", "params": { "first parameter": { "label": "1", "description": "This is the ticket's ID number, visible in the URL of the ticket", "type": "string", "example": "", "default": "", "autovalue": "", "required": true}, "second parameter": { "label": "2", "description": "This is the actual ticket number, which is rather longer than the ID number", "type": "string", "example": "", "default": "", "autovalue":"", "required": true}, } } }

Example
gives:

which links to:

//ticket.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=502785 (Note that users who do not have OTRS permission will not be able to follow such a link for privacy reasons.)